Absolute Direct-Buy Refund & Cancellation Policy
Last updated: June 2026
⚠️ Please read before ordering: Due to the nature of digital services, refunds and cancellations are strictly governed by the conditions below.
1. Finality of Digital Assets & Processing
Due to the instant nature of electronic digital service provisioning on indgrow.in, all transactions are final. The moment a transaction is successfully authorized via our corporate payment gateway (Razorpay), our system logs the allocation. Consequently, orders cannot be edited, paused, modified, redirected to another link, or cancelled under any circumstances once payment is completed.
2. Strict Link Validation & User Errors
Our campaign processing queue handles data exactly as input by the user at checkout. Indgrow executes no manual checking or correcting of links prior to launch. We provide no refunds, replacements, or account credits if the customer:
- Pastes a broken, dead, or expired link.
- Pastes an incorrect profile or account handle.
- Deletes, archives, or moves the video/post while the order delivery is actively processing.
- Modifies their social media username/handle mid-order, causing the delivery route to break.
3. Razorpay Friendly Fraud & Chargeback Protocol
By initiating a UPI, net banking, or card payment on indgrow.in, the Buyer formally agrees not to open a malicious, fraudulent, or retaliatory payment dispute, refund claim, or chargeback with Razorpay or their issuing bank.
- Any user attempting to execute an unauthorized chargeback after services have been processed will have their target social media links permanently blacklisted across our entire network ecosystem.
- Indgrow logs comprehensive digital evidence—including payment timestamps, delivery logs, and public metric count changes—to legally counter any unauthorized chargeback attempts submitted via Razorpay.
4. Service Failures & System Credit
In the exceptional circumstance that a technical error occurs exclusively within Indgrow's internal infrastructure, causing an order to stall with zero delivery, our backend log will evaluate the transaction. If our system tracking confirms zero metrics were routed to the link because of an internal fault, the administration will issue a manual adjustment. System credits or resolutions are evaluated strictly at the discretion of the Indgrow operations team.
5. Contact
- 🏢 Address: IndGrow HQ, Mumbai, Maharashtra 400001, India
- 📧 Email Support: support@indgrow.in